Toronto Ombudsman

First Annual Report now available

Banned Indefinintely: Safety or Punishment?

Office of the Ombudsman releases latest investigative findings click here to read news release or here to read the report.

Ombudsman's Budget Submission

The Ombudsman has submitted her budget request for 2010.  Please click here to view the presentation and submission.

Ombudsman releases a new publication - Defining Fairness

The Office of the Ombudsman has published a handbook (click here) entitled Defining Fairness. 

This publication is intended to assist City of Toronto public servants understand their rights and responsibilities as they relate to fairness.  It is also intended to create a shared understanding of how the Ombudsman views fairness and conducts business so that we can work effectively together when addressing complaints.

Toronto Community Housing adopts Ombudsman's recomendations

Click here to download the latest news release from the Office of the Ombudsman.

Office of the Ombudsman Start Up Year – 1,057 Complaints Two Recommendations to Council

Click here to download the latest news release from the Office of the Ombudsman.

Media Advisory - Release of First Annual Report

To read the complete Media Advisory click here.

Ombudsman Taking the show on the Road

Click here to download News Release

City Councillor Update

Our office has wrapped up nearly two months of operations. To take a look at our first City Council update please click here to download.