Speeches | Toronto Ombudsman

Keeping Toronto a Place Where People Count - pdf download
Fairness: Our Rights and Responsibilities for Accountable Government - pdf download
Fairness: Our Rights and Responsibilities- pdf download
Putting the Myths to Rest, Waking Up Canadian Values in Law - pdf download

The Role of the Ombudsman in City Government - pdf download
Just Doing It: A Salute to the Women of Excellence Support and Relief Organization - pdf download
Building an Ethical Culture: A Task for the People - pdf download
The Ombudsman in Municipal Public Service: Realizing the Potential for Working Together - pdf download
The Optimal Internal Complaints System - download- pdf
Fairness Now: Administrative Justice, Ombudsmanship and Institutions - pdf download
Seminario Internacional Ouvidores & Ombudsman - pdf download
Ombudsmanship: A New Term in Toronto's City Government - .pdf download
The Foundations: Establishing a New Ombudsman Office - .pdf download
Ethics in Government: Our Personal Responsibility - .pdf download
The Once and Future Ombudsman - .pdf download
The Ombudsman as an Instrument of Change: Empowering the People - .pdf download