December 2011

From the Ombudsman
Thursday, December 1, 2011

News Release - The City of Toronto Ombudsman Public Service Awards

The Ombudsman for the City of Toronto is inviting residents to tell her about city staff who have gone the extra steps to address their complaints about service from the City.

Fiona Crean today announced the establishment of The City of Toronto Ombudsman Public Service Awards, which will recognize outstanding public service in resolving claims of unfairness in the delivery of service by the City of Toronto.

For more information read the full news release and the nomination criteria.

From the Ombudsman
Friday, December 2, 2011

Budget 2012

Read the Ombudsman's Speaking Notes for the 2012 City of Toronto presentation to Budget Committee.

Friday, December 30, 2011

The Record - Fourth 2011 Quarterly Newsletter

Click here to download our fourth quarterly newsletter.