In the News
Monday, November 28, 2011
Ombudsman Slams City Staff Again. Read article here.
In the News
Monday, November 28, 2011
City ombudsman blasts children's services staff. Read article here.
In the News
Tuesday, November 8, 2011
The Fixer: Better steer clear of that pothole. Read article here.
In the News
Thursday, October 20, 2011
"I want to thank Ms. Crean and her staff for doing a great service to the residents of Toronto by shining a spotlight on this serious issue. When I served as a Councillor, I had many residents calling me to complain about the third-party liability claims process.
The City Manager now has very clear recommendations, which he has already accepted. Customer Service Excellence is a priority for my administration and this report helps put us on that path." Read full article here.
In the News
Thursday, October 20, 2011
"City officials 'untruthful' over claims: ombudsman". Read article here.
In the News
Thursday, October 20, 2011
"The Fixer: Collecting from city like pulling teeth, readers say". Read article here.