News
From the Ombudsman
Thursday, July 28, 2016
Pursue an exciting opportunity with the Office of the Ombudsman at the City of Toronto and make a difference in the lives of Torontonians.
From the Ombudsman
Wednesday, July 20, 2016
City of Toronto Media Relations has issued the following:
News Release
July 15, 2016
Susan E. Opler appointed Ombudsman for City of Toronto
At its July meeting, City Council unanimously appointed Susan E. Opler as Toronto's Ombudsman, effective September 12. The Ombudsman works to ensure that the City treats the public fairly, and services are provided in a fair and equitable manner for all. The Ombudsman addresses concerns about City services and investigates complaints about administrative unfairness related to City divisions as well as most City agencies and corporations.
From the Ombudsman
Tuesday, May 24, 2016
The Toronto Ombudsman Awards are given annually to public servants who are exceptionally responsive in resolving residents' complaints made to the Ombudsman. They are also awarded to staff, divisions or initiatives who advance good public administration by improving systems that result in better service and governance.
Toronto Interim Ombudsman, Kwame Addo, announced the nominees of the 2016 Toronto Ombudsman Award.
In the News
Tuesday, March 29, 2016
Toronto Ombudsman says 'office of last resort' working to improve city (URL)
In the News
Tuesday, March 29, 2016
Toronto ombudsman says regular complaints continue to rise (URL)
From the Ombudsman
Thursday, March 24, 2016
Annual Report (PDF) News Release (URL)