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From the Ombudsman

From the Ombudsman
Tuesday, May 24, 2016

2016 Toronto Ombudsman Award Nominees

Toronto Interim Ombudsman, Kwame Addo, announced the nominees of the 2016 Toronto Ombudsman Award.

2016 Toronto Ombudsman Awards Nominees

From the Ombudsman
Friday, October 7, 2016

Request for Quotation

For the non-exclusive design, development, support, maintenance, and hosting of the Ombudsman's website.

Full summary here.

To view the latest Addenda files, please visit the Addenda Files page.

From the Ombudsman
Wednesday, September 28, 2016

2016 Toronto Ombudsman Awards

The Toronto Ombudsman Awards are given annually to public servants who are exceptionally responsive when resolving complaints made to the Ombudsman. They are also awarded for initiatives that improve systems and result in better service and governance.

Toronto Ombudsman, Susan Opler, announced the winners of the 2016 Toronto Ombudsman Award.

Winners of the 2016 Ombudsman Public Service Awards

From the Ombudsman
Wednesday, July 20, 2016

Susan E. Opler appointed Ombudsman for City of Toronto

City of Toronto Media Relations has issued the following:

News Release

July 15, 2016

Susan E. Opler appointed Ombudsman for City of Toronto

At its July meeting, City Council unanimously appointed Susan E. Opler as Toronto's Ombudsman, effective September 12. The Ombudsman works to ensure that the City treats the public fairly, and services are provided in a fair and equitable manner for all.  The Ombudsman addresses concerns about City services and investigates complaints about administrative unfairness related to City divisions as well as most City agencies and corporations.

CORRECTION: Ms. Opler's first day as Ombudsman is September 19, 2016.

From the Ombudsman
Thursday, March 24, 2016

2015 Annual Report

2015 Annual Report

 

Annual Report (PDF) News Release (URL)

 

From the Ombudsman
Wednesday, March 23, 2016

Media Advisory

For Immediate Release

City of Toronto Ombudsman

2015 Annual Report

Toronto – March 23, 2016

The City of Toronto Interim Ombudsman, Kwame Addo, will hold a news conference on Thursday following the release of his 2015 annual report.

The news conference will take place Thursday, March 24 at 10:00 AM in Committee Room 1 at City Hall, 100 Queen Street West.

Copies of the Ombudsman’s 2015 Annual Report will be available at 9:00 AM, Thursday morning at the City Hall Press Gallery and on the web at ombudstoronto.ca

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