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From the Ombudsman
Friday, October 7, 2016

Request for Quotation

For the non-exclusive design, development, support, maintenance, and hosting of the Ombudsman's website.

Full summary here.

To view the latest Addenda files, please visit the Addenda Files page.

From the Ombudsman
Wednesday, September 28, 2016

2016 Toronto Ombudsman Awards

The Toronto Ombudsman Awards are given annually to public servants who are exceptionally responsive when resolving complaints made to the Ombudsman. They are also awarded for initiatives that improve systems and result in better service and governance.

Toronto Ombudsman, Susan Opler, announced the winners of the 2016 Toronto Ombudsman Award.

Winners of the 2016 Ombudsman Public Service Awards

From the Ombudsman
Wednesday, July 20, 2016

Susan E. Opler appointed Ombudsman for City of Toronto

City of Toronto Media Relations has issued the following:

News Release

July 15, 2016

Susan E. Opler appointed Ombudsman for City of Toronto

At its July meeting, City Council unanimously appointed Susan E. Opler as Toronto's Ombudsman, effective September 12. The Ombudsman works to ensure that the City treats the public fairly, and services are provided in a fair and equitable manner for all.  The Ombudsman addresses concerns about City services and investigates complaints about administrative unfairness related to City divisions as well as most City agencies and corporations.

CORRECTION: Ms. Opler's first day as Ombudsman is September 19, 2016.

From the Ombudsman
Tuesday, May 24, 2016

2016 Toronto Ombudsman Award Nominees

Toronto Interim Ombudsman, Kwame Addo, announced the nominees of the 2016 Toronto Ombudsman Award.

2016 Toronto Ombudsman Awards Nominees

In the News
Tuesday, March 29, 2016

CBC News

Toronto Ombudsman says 'office of last resort' working to improve city (URL)

 

 

In the News
Tuesday, March 29, 2016

Toronto Star - Jennifer Pagliaro

Toronto ombudsman says regular complaints continue to rise (URL)