City of Toronto Media Relations has issued the following:
News Release
July 15, 2016
Susan E. Opler appointed Ombudsman for City of Toronto
At its July meeting, City Council unanimously appointed Susan E. Opler as Toronto's Ombudsman, effective September 12. The Ombudsman works to ensure that the City treats the public fairly, and services are provided in a fair and equitable manner for all. The Ombudsman addresses concerns about City services and investigates complaints about administrative unfairness related to City divisions as well as most City agencies and corporations.
CORRECTION: Ms. Opler's first day as Ombudsman is September 19, 2016.