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September 2012

From the Ombudsman
Friday, September 7, 2012

Winners of first Ombudsman Public Service Award announced

Ombudsman Fiona Crean is delighted to present the City of Toronto's first-ever Ombudsman Public Service Award to give city staff who provided residents with outstanding assistance in resolving their complaints about city services.

Click here for the press release.

Click here for the nomination criteria.

For more details of the service that earned them the award:

Click here for stories.

Click here for speaking notes regarding each winner. 

In the News
Monday, September 10, 2012

Jack Lakey - Toronto Star

The Fixer: Toronto's Ombudsman honours city managers who go the extra mile. Read article here.

Investigations
Thursday, September 27, 2012

Ombudsman Report: An Investigation into the Administration of the Public Appointments Policy

The Toronto Office of the Ombudsman has released an investigative report "An Investigation into the Administration of the Public Appointments Policy".

Click here to read the report.

Click here to read the press release.