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February 2014

From the Ombudsman
Tuesday, February 11, 2014

Media Advisory

The City of Toronto Ombudsman, Fiona Crean, will hold a news conference tomorrow following the release of her 2013 annual report.

The news conference will take place Wednesday, February 12 at 10:00 AM in the Member's Lounge, City Hall, 100 Queen Street West.

Copies of the Ombudsman’s 2013 Annual Report will be available at 9:00 AM, Wednesday morning at the City Hall Press Gallery and on our website. 

From the Ombudsman
Wednesday, February 12, 2014

2013 Annual Report

For full details access the 2013 Annual Report (PDF) and Press Release (PDF).

In the News
Sunday, February 16, 2014

CBC News

City Ombudsman's report highlights service complaints (URL)

In the News
Sunday, February 16, 2014

CP24 - Chris Kitching and Chris Fox

Ombudsman field more complaints about poor customer service by city staff (URL)

In the News
Sunday, February 16, 2014

Toronto Star - Paul Moloney

Rude bureaucrats lead complaints by Toronto residents, ombudsman finds (URL)

In the News
Sunday, February 16, 2014

CityNews - Kevin Misener

Community Housing, TTC tops resident frustrations: Toronto Ombudsman report (URL)

In the News
Sunday, February 16, 2014

CityNews

Toronto Ombudsman releases Annual Report (URL)

In the News
Sunday, February 16, 2014

Global Toronto - David Shum and James Armstrong

Complaints up over 30 percent over last year: Ombudsman (URL)

In the News
Sunday, February 16, 2014

Toronto Sun - Don Peat

Improve of face pink slips: Ford to city staff (URL)

In the News
Sunday, February 16, 2014

Globe and Mail - Elizabeth Church

Toronto Ombudsman reports spike in complaints about city services (URL)

In the News
Sunday, February 16, 2014

National Post - Natalie Alcoba

Complaints about Toronto city staff rose 28% in 2013: ombudsman (URL)

In the News
Monday, February 24, 2014

CP24 - Chris Fox

Q and A: Keeping tabs on the civil service with Toronto's ombudsman (URL)

In the News
Monday, February 24, 2014

The Grid - Courtney Shea

Fiona Crean: City Hall watchdog (URL)