From the Ombudsman
Tuesday, May 24, 2016
The Toronto Ombudsman Awards are given annually to public servants who are exceptionally responsive in resolving residents' complaints made to the Ombudsman. They are also awarded to staff, divisions or initiatives who advance good public administration by improving systems that result in better service and governance.
Toronto Interim Ombudsman, Kwame Addo, announced the nominees of the 2016 Toronto Ombudsman Award.
From the Ombudsman
Thursday, July 28, 2016
Pursue an exciting opportunity with the Office of the Ombudsman at the City of Toronto and make a difference in the lives of Torontonians.
From the Ombudsman
Wednesday, July 20, 2016
City of Toronto Media Relations has issued the following:
News Release
July 15, 2016
Susan E. Opler appointed Ombudsman for City of Toronto
At its July meeting, City Council unanimously appointed Susan E. Opler as Toronto's Ombudsman, effective September 12. The Ombudsman works to ensure that the City treats the public fairly, and services are provided in a fair and equitable manner for all. The Ombudsman addresses concerns about City services and investigates complaints about administrative unfairness related to City divisions as well as most City agencies and corporations.
From the Ombudsman
Thursday, March 24, 2016
Annual Report (PDF) News Release (URL)
From the Ombudsman
Wednesday, March 23, 2016
For Immediate Release
City of Toronto Ombudsman
2015 Annual Report
Toronto – March 23, 2016
The City of Toronto Interim Ombudsman, Kwame Addo, will hold a news conference on Thursday following the release of his 2015 annual report.
The news conference will take place Thursday, March 24 at 10:00 AM in Committee Room 1 at City Hall, 100 Queen Street West.
Copies of the Ombudsman’s 2015 Annual Report will be available at 9:00 AM, Thursday morning at the City Hall Press Gallery and on the web at ombudstoronto.ca
From the Ombudsman
Monday, March 21, 2016
Bill 8 is the Public Sector and MPP Accountability and Transparency Act, 2014 – a law passed by the Province of Ontario on December 11, 2014.
It allows the provincial Ombudsman to review complaints about school boards, universities and municipalities in Ontario – except for complaints about Toronto government services.
The Toronto Ombudsman has the sole authority to investigate complaints about the administration of the city. Complaints about the City of Toronto that are in the Toronto Ombudsman's jurisdiction stay in the Toronto Ombudsman's jurisdiction.
Bill 8 says so.
Frequently Asked Questions about Bill 8.