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From the Ombudsman
Thursday, November 12, 2015
For Immediate Release
City of Toronto Ombudsman
Results of an Investigation
Toronto – November 12, 2015
The City of Toronto Ombudsman, Fiona Crean, will be releasing her latest investigative report tomorrow, November 13, 2015.
Copies of the report will be available at 9:00 a.m. on November 13, 2015 at the City Hall Press Gallery and on the web at ombudstoronto.ca.
For further information or to arrange interviews, contact:
Lauren Hollywood
Office of the Ombudsman
City of Toronto
Office: 416-392-7065
From the Ombudsman
Friday, September 25, 2015
Ombudsman Fiona Crean is presenting the 2015 Ombudsman Public Service Awards to three city staff today for their commitment to resolving residents’ complaints about city services.
The Ombudsman Awards are given annually to public servants who are exceptionally responsive in resolving residents' complaints made to the Ombudsman. They are also awarded to staff who advance good public administration by improving systems that result in better service and governance.
"These employees were tenacious and creative in solving the complaints they received. For them, public service is a calling, and not just a job," says Fiona Crean.
The winners of the City of Toronto 2015 Ombudsman's Award are:
The jury is made up of Sabina Ali, Thorncliffe Park Women’s Committee; Rahul Bhardwaj, Toronto Community Foundation; Angela Coke, Ministry of Government Services; Sheldon Levy, Ryerson University; Susan McIsaac, United Way Toronto.
The nomination criteria for The City of Toronto Ombudsman Public Service Awards is available at here (PDF).
From the Ombudsman
Thursday, July 2, 2015
Ombudsman Announces Investigation into Stress Injuries in the Toronto Paramedic Services
Following a number of complaints, the City of Toronto Ombudsman has begun an investigation into how Toronto Paramedic Services handles incidents of operational stress injuries (OSI) among its staff, including Post Traumatic Stress Disorder (PTSD).
From the Ombudsman
Wednesday, April 29, 2015
Toronto - April 29, 2015
The City of Toronto Ombudsman, Fiona Crean, will be releasing her latest investigative report tomorrow, April 30, 2015.
Copies of the report will be available at 9:00am on April 30, 2015 at the City Hall Press Gallery and on our website at ombudstoronto.ca.
For further information or to arrange interviews, contact:
Lauren Hollywood
Office of the Ombudsman
City of Toronto
Office: 416-392-7065
From the Ombudsman
Monday, March 23, 2015
Statement from the Ombudsman (PDF) - March 23, 2015 - Press Conference
From the Ombudsman
Monday, March 23, 2015
2014 Annual Report (PDF) and Press Release (PDF)
