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From the Ombudsman
Tuesday, March 9, 2010
Office of the Ombudsman releases latest investigative findings click here to read news release or here.
From the Ombudsman
Tuesday, March 9, 2010
The Ombudsman has submitted her budget request for 2010. Please click here.
From the Ombudsman
Monday, February 22, 2010
The Office of the Ombudsman has published a handbook (click here) entitled Defining Fairness.
This publication is intended to assist City of Toronto public servants understand their rights and responsibilities as they relate to fairness. It is also intended to create a shared understanding of how the Ombudsman views fairness and conducts business so that we can work effectively together when addressing complaints.
Defining Fairness sets out a framework for fairness and tools that will advance fairness and promote its incorporation into all decision-making and treatment of Toronto residents and citizens as a standard of best practice.
Comments are welcome!
From the Ombudsman
Tuesday, February 16, 2010
Click here to download the latest news release from the Office of the Ombudsman.
From the Ombudsman
Friday, January 22, 2010
The first Annual Report is now online. Download the PDF (3MB)
