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April 2012

From the Ombudsman
Tuesday, April 3, 2012

Media Advisory

City of Toronto Ombudsman

Results of Investigation

Toronto - April 3, 2012

The City of Toronto Ombudsman, Fiona Crean, will be releasing her latest investigative report tomorrow, April 4, 2012.

Copies of the report will be available Wednesday morning at 9:30 AM at the City Hall Press Gallery and on the web at ombudstoronto.ca.

For further information or to arrange interviews, contact:
Lauren Hollywood
Office of the Ombudsman
City of Toronto
Office:  416-392-7065

From the Ombudsman
Wednesday, April 4, 2012

Report: An Investigation into Water Billing, Metering and Customer Service

The Toronto Office of the Ombudsman has received ongoing complaints from residents about excessive bills for sudden, inexplicable water consumption.

Click here to read the Water Works Report (.PDF).

In the News
Tuesday, April 10, 2012

Paul Maloney - Toronto Star

"Soaring water bills get little sympathy from city" Read the article Here.

In the News
Tuesday, April 10, 2012

Don Peat - Toronto Sun

"Water billing system takes a bath" Read the article Here.