The Ombudsman in the Municipal Equation: Serving the Public: Communicating and Seeing Complaints as Opportunities | Toronto Ombudsman

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The Ombudsman in the Municipal Equation: Serving the Public: Communicating and Seeing Complaints as Opportunities

Speeches
Monday, October 1, 2012

The Ombudsman in the Municipal Equation: Serving the Public: Communicating and Seeing Complaints as Opportunities

Toronto Transit Commission, TTC Hillcrest Facility, Toronto, September 4, 2012. Download the speech here: PDF Download.