Case Stories
Wednesday, January 27, 2010
Mr. T was visiting Toronto from abroad. He parked his rented car on a street. The signs said parking was allowed, but when he returned there was a ticket. Mr. T paid the ticket but also took photos of the sign. When he got home, he tried calling Parking Tags but could not reach anyone. He wanted to be reimbursed.
Mr. T corresponded with the Ombudsman and included photos of the situation. Ombudsman staff called Parking Tags, explained the situation and provided the photos.
Result: Parking Tags agreed that Mr. T had not violated parking regulations and asked for Mr. T’s credit card number so they could reimburse him.
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